Shipping Policy

What is the delivery time?
The delivery time consists of two phases:
1. Processing time
Within 1–3 business days after placing the order, it will be checked, approved, and packed. Then the package will be prepared for shipment.

2. Delivery time
UK: 5–10 business days
Shipping is handled by Royal Mail.

All shipping times exclude any potential customs delays. During busy periods such as Christmas, Black Friday, and New Year, deliveries may take longer.

What are the shipping costs?
We offer free premium shipping. This includes insurance in case of theft, loss, or damage to the package.

Where is my package?
After shipment, the customer will receive an email with a tracking number.
The order can be tracked here: https://varenzolondon.com/apps/
For logistical reasons, the order may be shipped in multiple partial deliveries.

My tracking number doesn’t work
It may take up to 5 business days for tracking information to be updated.
If the tracking still shows no information after a few days, customer service can be contacted.